Return and Refund Policy
Last Updated: July 20th,2025
Thank you for shopping with Dry Fish Hut. We are committed to providing you with high-quality products and excellent customer service. Please take a moment to review our shipping policy to understand how we process and deliver your orders.
1. Order Processing Time
- Orders are typically processed within 3 business days after payment confirmation.
- Business days exclude weekends and holidays.
2. Shipping Methods
- We offer several shipping options to meet your needs, including standard and expedited shipping.
- The shipping method and estimated delivery time will be provided at the checkout.
3. Shipping Costs
- Shipping costs are calculated based on the shipping method selected, the destination, and the weight/size of the items in your order.
- You can review the shipping costs at the checkout before completing your purchase.
4. Shipping Destinations
- We offer shipping to throughout India and as for as other countries,we offer shipping to USA,UK & UAE.
- Please ensure that your shipping address is accurate and complete to avoid any delays or misdeliveries.
5. Estimated Delivery Time
- The estimated delivery time varies depending on the shipping method and your location.
- While we make every effort to meet these estimates, actual delivery times may vary due to factors beyond our control, such as customs delays, weather conditions, and carrier-related issues.
- The minimum time to deliver an order will be One Day and the Maximum time to deliver an order will be 7 days.For International Shippings,the minimum time will be 10 days and the maximum time will be 20 Days
6. Order Tracking
- Once your order has shipped, you will receive a confirmation email with tracking information.
- You can track the progress of your shipment through the carrier’s website using the provided tracking number.
7. International Shipping
- For international orders, please note that customs and import duties may apply. These fees are the responsibility of the recipient and are not included in the product price or shipping cost.
- Delays in customs clearance may occur, which can extend the estimated delivery time.
8. Lost or Damaged Shipments
- In the event that your order is lost or damaged during transit, please contact our customer support team within 2 days of the estimated delivery date.
- We will work with the shipping carrier to resolve the issue and either replace the damaged items or issue a refund, as applicable.
Shipping Restrictions
- Some products may be subject to shipping restrictions due to their nature or destination. Please review product-specific information for any restrictions.
09.Refund & Returns
We don’t accept returns.If there is any problem in delivering the product or the product gets damaged while shipping,we will refund the full amount after verification.A refund request should be made within the 2 days from the date of delivery.
10. Contact Information
If you have any questions or concerns regarding our shipping policy, please feel free to contact us at care@dryfishhut.com.
By placing an order with Dry Fish Hut, you agree to abide by the terms and conditions outlined in this shipping policy.